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Welcome to our help section. If you have a question that’s not answered below, feel free to get in touch.
Are your products 100% natural?
Yes. Every Willow & Clay product is made using only natural, plant-based ingredients. We do not use synthetic fragrances, preservatives, or dyes—ever.
Do you use essential oils or fragrances?
We scent our products only with pure essential oils. No synthetic or artificial fragrances are used.
Is your packaging eco-friendly?
Yes. We use recyclable, biodegradable, or reusable packaging wherever possible—including glass bottles, metal tins, and kraft paper wraps.
Are your products suitable for sensitive skin?
Our formulas are crafted with gentle, soothing botanicals. However, we always recommend doing a patch test before first use, especially if you have known sensitivities.